Verizon Cloud Usage

I'm either an [removed] or this is the worst website I have ever seen! All I want to do is download my files from the Verizon Cloud back to an external hard drive and I can't find anything.  They talk about downloading an app to do it and when I go there there is nothing to download and install. What's up with this outfit?

Profanity removed as required by the Verizon Wireless Terms of Service

Message edited by Verizon Moderator.

Labels (1)
Re: Verizon Cloud Usage
Customer Service Rep

VP.SCOREKEEPER, saving those memories is always important. To save those images to that external hard drive, when viewing your pictures on cloud go to all files. I suggest doing one folder at a time because it takes a while. Check the box on the folder then click on download. After that a pop up will appear click open. Highlight your downloads when it's finished and save in a folder on your pc. Hope this helps! 


Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!