Verizon Cloud Worthless -- Backing Up Content I Don't Want

[CHAFOL79]

I cleared the checkbox to backup Photos and Videos to my Cloud, AND I deleted all of the content out of my Cloud.

Yet when I log in I still find my Cloud full of photos.  Honestly this is worse than no backup service at all.

[vzw_customer_support]

We can completely understand the sense of urgency to make sure that your Cloud service is saving all of your information correctly, CHAFOL79 and I’d be happy to help you today. Let’s gather a few more details and get things heading in the right direction.

Just for clarification, are you using the Verizon Cloud app or logging in online to clear the information? When did this begin? Are you receiving any error messages at all when utilizing their Verizon Cloud? Please provide a few additional details and we will be ready to continue helping.

SteveR_VZW
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