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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Verizon Cloud access
JWS3RD
Newbie

We received a notice that our files were going to be deleted on one of our lines after a certain date.  We downloaded all the files to empty the storage and opted to downsize to the free Cloud limit.  However, now I cannot access the Cloud on another of the lines on the account.  It continually says there was an error and we need to reload.  Reloading does nothing.  Any suggestions on how I can access the account as I cannot seem to find a link here to reach someone in Customer Support (but what can you expect for $2500/yr in wireless expenses)!

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