Verizon Cloud creating multiple instances in file explorer windows

bdd123
Newbie

How can I remove and clean up these multiple instances.  I guess if I have to, I can just uninstall/remove the desktop app, but this clutters up explorer to the point where it becomes unusable on my PC.

Help doing this clean up would be appreciated.

bdd123_0-1745861819805.png

 

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Craig_Vz
Verizon Employee

For this desktop app issue, the fix is planned for the 5/15 release. It was pushed back due to other features in the release still pending

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3 Replies
SynthpopAddict
Champion - Level 2

According to this older thread, there is supposed to be an update which will fix this:

https://community.verizon.com/t5/Verizon-Cloud/Verizon-Cloud-creating-multiple-instances-in-file-exp...

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I'm not a Verizon employee, just another customer trying to help.
vzw_customer_support
Customer Service Rep

Hi bdd123! We are eager to get more information on how we can assist with your Verizon Cloud issue you have been having on your PC. Here is some helpful Verizon Cloud information we wanted to share to get you started: https://www.verizon.com/support/verizon-cloud-faqs/ 

Let us know if we can assist further.

-Deb

Craig_Vz
Verizon Employee

For this desktop app issue, the fix is planned for the 5/15 release. It was pushed back due to other features in the release still pending