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Verizon Cloud on ipad

I have an android cell phone, but I recently got an iPad. I'm trying to use the Verizon cloud app on my iPad, but it keeps telling me there's an error with my username and password. I have literally changed my password and username 8 times to see if it would take. I don't know what to do at this point. I just want them to talk nicely to each other. APPLE vs Android!!

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Re: Verizon Cloud on ipad
Customer Support

Keeping your data backed up is vital.  Is the iPad on your Verizon Wireless account?  Have you tried backing up with iCloud instead?

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