Verizon Cloud same issues as everyone

Hi, There is a master ticket, I've been told, on this issue. 3 times Verizon said this would be resolved... by 2/9, then by 2/23 and last time 2/27 but still not working. This is the message from the desktop:

The activity you are trying to perform is currently unavailable. Please try again later.

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Photos do appear on my Galaxy, but can not delete any, plus have extra music I didn't load and can't delete that or a document I want to delete. I just want to delete everything and not use the Cloud again. Everyone has been nice, but this is unacceptable. Thank you.

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Customer Service Rep

Jim51050, we don't want you waiting on a resolution. Your pictures and other personal information is important, and we want you to be able to manage it as you need to. I've sent you a personal message so we can address this further. Please reply there at your earliest convenience.


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