Verizon Cloud webpage won't let me upload anything at all. What's going on?

[tonyome]

Verizon Cloud webpage won't let me upload anything at all.  Clocks forever.  Says "exceeds limits". BUT I HAVE NOTHING IN IT EXCEPT CONTACTS. 5GB included in account. Worked fine until last Friday. I go to the Verizon Cloud webpage on my laptop. After waiting about 5 minutes for it to come up, I go to Documents.  Then Upload. Then Drop Files Here.  Won't work.  Totally useless.

[vzw_customer_support]

tonyome We are sorry to learn you are experiencing issues with the Cloud Website. Can you tell me if you have tried a different browser? When was the last time you could use it? DeloresK_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[vzw_customer_support]

tonyome Verizon Cloud protects our memories. Let's make sure it is working for you. What is your operating system? What browser are you using?

RosanneM_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[tonyome]

I believe I'm using Windows 7. Google Chrome browser, also tried Internet Explorer. I see there are multiple threads about Cloud not working.  Last time it worked for me was January 24. Kind of ridiculous this isn't fixed yet?  Who runs your IT department?