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Verizon Cloud
JAD19
Newbie
‎04-27-2020 05:40 AM

I can’t back up new content to Verizon cloud

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Re: Verizon Cloud
jav6
Champion - Level 3
‎04-27-2020 05:45 AM
@JAD19 wrote:

I can’t back up new content to Verizon cloud

 What error message are you getting or what is happening?    Are you using the Verizon Cloud app?  What is your Cloud Current Plan?

...Just another VZW customer...trying to offer some assistance...
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Re: Verizon Cloud
vzw_customer_support
Customer Service Rep
‎04-27-2020 05:59 AM

Sorry to hear about the issues with backing up content to Verizon Cloud, JAD19. We definitely want to help turn this around. What content in particular are you having issues with backing up to Verizon Cloud? jav6 had a great question as well in asking what error message (if any) are you encountering when trying to back up your content? Is the operating system on your iPhone and the Verizon Cloud app up to date? 

RyanM_VZW

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