Verizon Cloud

[JONTAY0]

I want to back up my old phone so I can download the data to my new phone. I can't find Verizon Cloud. Is it still out there?

[SuzyQ]

It is.  What phone do you have?  There may be better options than Verizon cloud....

[RIVER33]

When you say you can't find Cloud, do you mean you can't find Cloud online?  If that's what you mean, did you try signing on to https://cloud.verizonwireless.com?

If you're talking about finding Cloud on your phone, I have an LG, it doesn't say Cloud. What I do is go to "My Pictures", (or whatever I want to send to Cloud online), click on the picture I want to upload to Cloud Online, click "Options" then click "To Online Album".  I get a "Connecting" message, then a message that says "Sending Message", then a message that says it was "Sent."  I usually get a free text message from Verizon that let's me know my Picture is on Cloud on Verizon's Website.

I hope this helps!

[vzw_customer_support]

You've come to the right place for help Jonathan JONTAY0. I know how important it is to back up the info on your phone. Visit http://vz.to/2aKCmB7 for complete info on the Verizon Cloud.

JohnB_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[JONTAY0 · Accepted solution]

We figured it out. The old phones didn't support Verizon Cloud. I took the whole mess to the Verizon store and they transferred everything. Thanks for the reply!

jt