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Correct Answer!
Verizon Cloud
JAD19
Member
‎04-27-2020 05:40 AM

I can’t back up new content to Verizon cloud

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Correct Answer!
Re: Verizon Cloud
jav6
MVP
MVP
‎04-27-2020 05:45 AM
@JAD19 wrote:

I can’t back up new content to Verizon cloud

 What error message are you getting or what is happening?    Are you using the Verizon Cloud app?  What is your Cloud Current Plan?

...Just another VZW customer...trying to offer some assistance...
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Correct Answer!
Re: Verizon Cloud
vzw_customer_support
Customer Support
‎04-27-2020 05:59 AM

Sorry to hear about the issues with backing up content to Verizon Cloud, JAD19. We definitely want to help turn this around. What content in particular are you having issues with backing up to Verizon Cloud? jav6 had a great question as well in asking what error message (if any) are you encountering when trying to back up your content? Is the operating system on your iPhone and the Verizon Cloud app up to date? 

RyanM_VZW

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