Why is my bank account charged for $5.99 for Verizon Cloud separately when it is included in my plan?
I have called several times and no one can figure out how to stop this charges.
I don't want to keep calling for a refund.
We understand that receiving unexpected charges is shocking, and we want to find out where that separate charge for your account is coming from. To better assist you, tell us a little more. What model is your device? Do you recall if you purchase Cloud space with a 3rd party app such as Apple?
~Maria
Hey BernzH, we just wanted to check in and see if you still needed help with this. Please let us know if you do.
-Joseph
Start a new topic or ask questions in the open forum.
