Verizon Cloud
Anna_bella_cristina

I recently ported number to new company.  I am trying to access my cloud content but I am not able to log in to view content. How can i get access to Verizon cloud if I ported  my nunber last week. 

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vzw_customer_support
Customer Service Rep

Hello, being on top of your service is vital, especially if you are attempting to manage your Verizon Cloud. Let's gather more info. How are you attempting to access the Verizon Cloud? What occurs when you attempt to access the Verizon Cloud?

 

~Gilbert

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vzw_customer_support
Customer Service Rep
After reviewing your initial post, we are able to verify that you indicated a port out was completed last week. By transferring the number out of Verizon, the line gets disconnected. Once the line is terminated, the services/features within it are eliminated. This means you will not have access to them anymore. This would explain your Verizon Cloud restriction/limitation. We apologize for any inconvenience. Thanks for your understanding.

 

~Gilbert

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