Trying to back up files to Verizon Cloud from iPhone 13 Pro. Backup started a few days ago, got some files transferred. But I’ve been busy and haven’t been able to let the app do its thing without closing it for a few days. Tried to restart the back up again tonight. When I open app, it tells me I have XXXXX files to upload. I tap the Upload Now button. Then a pop up window says back up will stop if I exit app. I click OK. Meanwhile, in the background, when the pop up occurs the Upload Now button toggles to Cancel (indicating it’s trying to upload). But when I hit OK on the pop up window, the Cancel button toggles back to Upload Now as if it never really started.. If I tap the Upload Now button again, the pop up window comes back, click ok, and Cancel toggles back to Upload Now. Over and over. I didn’t have this problem the other night. Any suggestions? Thanks!
I’ve tried closing the app and also turned off phone/turned back on then reopened app. Still same issue.
Kmbh We want to help ensure that all your content is backing up. Is the Cloud app up to date? ~Peter
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