Verizon Cloud

fmc2024
Newbie

3 days ago, I switched from Verizon Wireless to another carrier and ported over my number as well. (due to service issues). My Verzion  account is supposed to be still active until March 1

I now realized that I did not move the many family photos that I had on the Verizon cloud off.

Is there a solution to this issue ?

If anyone can HELP....Please respond back

Thank you

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1 Reply
vzw_customer_support
Customer Service Rep

Great question fmc2024. Have you completed your Cloud profile before leaving Verizon? You will have 30 days to sign up for a Cloud for Life account with a paid subscription, provided that they register with the exact same Cloud Profile credentials. If 

leaving Verizon without completing their Cloud profile you must work with the Cloud Support Team (VerizonCloud@verizonwireless.com) for assistance with recovery.

-Deb

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