I have been trying to restore items from my Verizon Cloud for several hours and it's has been reading "scanning cloud" for at least 4 hours. It never connects, even though my internet connection is excellent. I'm using the Samsung Note 4.
Let's explore options to restore your content ttylerenglish! What specific type of items are you trying to restore/sync with your phone. Please visit this link http://vz.to/14QbP0I for now to ensure that you are following the correct steps to sync all your media, and to see other important information about the Verizon Cloud.
AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport
I'm following the process correctly. After I click tool and select restore content it stops progressing. I do not get any further than the "scanning cloud" message. I am trying to restore call logs, messages, videos, contacts, documents, songs, and pictures.