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Verizon Cloud
JONTAY0
Member

I want to back up my old phone so I can download the data to my new phone. I can't find Verizon Cloud. Is it still out there?

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Re: Verizon Cloud
JONTAY0
Member

We figured it out. The old phones didn't support Verizon Cloud. I took the whole mess to the Verizon store and they transferred everything. Thanks for the reply!

jt

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Re: Verizon Cloud
SuzyQ
Sr. Leader
Sr. Leader

It is.  What phone do you have?  There may be better options than Verizon cloud....

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Re: Verizon Cloud
RIVER33
Member

When you say you can't find Cloud, do you mean you can't find Cloud online?  If that's what you mean, did you try signing on to https://cloud.verizonwireless.com?

If you're talking about finding Cloud on your phone, I have an LG, it doesn't say Cloud. What I do is go to "My Pictures", (or whatever I want to send to Cloud online), click on the picture I want to upload to Cloud Online, click "Options" then click "To Online Album".  I get a "Connecting" message, then a message that says "Sending Message", then a message that says it was "Sent."  I usually get a free text message from Verizon that let's me know my Picture is on Cloud on Verizon's Website.

I hope this helps!

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Re: Verizon Cloud
vzw_customer_support
Customer Support

You've come to the right place for help Jonathan JONTAY0. I know how important it is to back up the info on your phone. Visit http://vz.to/2aKCmB7 for complete info on the Verizon Cloud.

JohnB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Verizon Cloud
JONTAY0
Member

We figured it out. The old phones didn't support Verizon Cloud. I took the whole mess to the Verizon store and they transferred everything. Thanks for the reply!

jt

View solution in original post

0 Likes