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Verizon Deleted my Cloud

I'm extremely upset!  I recently received a TEXT from Verizon "We've deleted your Verizon Cloud account. If you change your mind, you have 30 days to reactivate it and access your content." Well I reactivated and my photos are GONE!  I can careless about contacts, calls.  I want my photos back.  No reason was given.  Been a customer for over 20 years.  

Re: Verizon Deleted my Cloud
Customer Support

Hello virgogirl303. We know the importance of understanding what happened to your Verizon Cloud account. We'll do all we can to help. How long ago did you receive the text message from us? Also, did you receive any other notices prior to this one regarding your Verizon Cloud account?