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Verizon Vault
Bwip_
Member

Verizon told me it was OK to delete something called the "vault" from my phone. They walked me thru it by going into settings, storage, misc, vault (which was taking up half of my 36gb of storage). Now my cloud doesn't work properly. I even went back to factory settings and still it is gone. HELP!

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Re: Verizon Vault
vzw_customer_support
Customer Support

Bwip,


Missing information is never easy. Let get this information back on your device. What kind of phone is it? Are you able to view your information on Cloud via My Verizon? Click here http://vz.to/1JH29oH then Manage Your Content.


AlbertoR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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