Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Verizon cloud deactivating

I keep receiving messages telling me my cloud account will be deactivated. I get my contacts automatically backed up every night, will I lose those too? Why is it deactivating my cloud if I use it for my contact back up?

Labels (1)
Re: Verizon cloud deactivating
Customer Support

I know how important it is to make sure all of your memories are safe and sound. When did you receive this message? Did you get it through text or email? Was this for a specific number on your account?


Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!