Verizon cloud deactivating

[Taryn8687]

I keep receiving messages telling me my cloud account will be deactivated. I get my contacts automatically backed up every night, will I lose those too? Why is it deactivating my cloud if I use it for my contact back up?

[vzw_customer_support]

I know how important it is to make sure all of your memories are safe and sound. When did you receive this message? Did you get it through text or email? Was this for a specific number on your account?

NicholeK_VZW

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