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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Correct Answer!
Verizon cloud deactivating
Taryn8687
Member
‎06-27-2017 03:38 PM

I keep receiving messages telling me my cloud account will be deactivated. I get my contacts automatically backed up every night, will I lose those too? Why is it deactivating my cloud if I use it for my contact back up?

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Correct Answer!
Re: Verizon cloud deactivating
vzw_customer_support
Customer Support
‎06-29-2017 03:46 PM

I know how important it is to make sure all of your memories are safe and sound. When did you receive this message? Did you get it through text or email? Was this for a specific number on your account?

NicholeK_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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