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Correct Answer!
Verizon cloud inactive, can I still get my old pics that used to be there?
NATEY
Member
‎07-19-2017 10:28 PM

Apparently I didn't complete steps to keep cloud from going inactive. Can I get my old pics back?

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Correct Answer!
Re: Verizon cloud inactive, can I still get my old pics that used to be there?
vzw_customer_support
Customer Support
‎07-21-2017 10:51 PM

We are sorry to hear about your Cloud Storage. Unfortunately, once the Cloud information has been deleted, there is only a few days to possibly recover this information. Once this time has passed, the information is deleted permanently. How long ago did this occur? Did you reach out to us using any other means?

JavierMD_VZW

  Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!    

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