Verizon cloud on mac
Selva09
Enthusiast - Level 2

Not able to download the installer package for Verizon cloud on Mac OS

Tried multiple times and not able to download the package version 

 

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Re: Verizon cloud on mac
vzw_customer_support
Customer Service Rep

 

Selva09 thank you for reaching out here on this platform. I'm sorry you are having an issue with the cloud. Tell me exactly what you are trying to do and I'll see if we have another option. -Dolores

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Re: Verizon cloud on mac
Selva09
Enthusiast - Level 2

I am not able to download the pkg file 

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Re: Verizon cloud on mac
vzw_customer_support
Customer Service Rep

Hello, Selva09. To make sure we are on the same page, please provide us some details on what you are looking to do. 

*Cassie

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Re: Verizon cloud on mac
Selva09
Enthusiast - Level 2

not able to download for Mac Verizon cloud

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Re: Verizon cloud on mac
vzw_customer_support
Customer Service Rep

Hello, Selva09. Here are the instructions for installing Verizon Cloud on a Mac: https://www.verizon.com/support/knowledge-base-80020/. To confirm, are you having trouble with step number 3? If so, please tell us more about what you are experiencing at this step. 

*Cassie

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Re: Verizon cloud on mac
Selva09
Enthusiast - Level 2

Please find the attached screenshots error message

Selva09_0-1674450495451.png

 

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Re: Verizon cloud on mac
Selva09
Enthusiast - Level 2

Hi, Able to find the solution for the issue?

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Re: Verizon cloud on mac
vzw_customer_support
Customer Service Rep

Have you tried clearing cookies and cache?

*Harley

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Re: Verizon cloud on mac
vzw_customer_support
Customer Service Rep

 

Selva09 Thank you for reaching back out. Can you provide a little more details as to what happens.-Dolores

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