Every time I try to merge my cloud and enter my cloud I'd and password it says it can't find me
When I sign in to Verizon I get in just fine
We want to get this resolved. What is the specific error you are receiving?
CarleyR_VZW
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I still can't merge anything into Verizon cloud and it says I have no music to merge.
It won't take my Verizon ID and password
@akaspider3
Sorry that this issue continues to linger on. Let’s figure this out. What device are you using? Are you able to view your cloud content when you log into your my Verizon account from a computer?
AnthonyM_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
We want this to get solved as much as you do, akaspider3. What are you trying to merge with Verizon Cloud? Are you trying to merge the content on your phone, or something else like Apple iCloud?
As for the Verizon ID, it is the same ID and password when logging on to the My Verizon account here: http://spr.ly/6580BmPPe
We know we’re asking a lot of questions, we just want to gain some insight. Lastly what is the make and model of your device that is using the Verizon Cloud?
DavidH_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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