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Want My Music Back
CLKiley74
Member

I accidentally moved all my music to the Cloud.  Great in that it saves memory on my phone, but if I don't have service - I cant listen to any of my music!!  How do I get my music back onto my device?

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Re: Want My Music Back
vzw_customer_support
Customer Support

@CLKiley74


I, too, take advantage of the music I’ve downloaded to my wireless device. I would like to assist you in getting that deleted music back onto your device.


What model phone do you have? How were the music files deleted or moved from your device? Are you able to see the music files by logging into your Verizon Cloud account online? Please let me know so that I can further assist.


AnthonyTa_VZW
Follow us on Twitter @VZWSupport


If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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