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What is Verizon Cloud and how do you use it?
DStarwalt
Member
‎02-16-2015 11:26 AM

I just noticed there is a charge on my bill for Verizon Cloud 25gb and am wondering what it is and how it is used. I've never seen it before and want to decide if I want to keep it or remove the feature.

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Re: What is Verizon Cloud and how do you use it?
dilbertaz
Sr. Member
‎02-16-2015 09:35 PM

With the More Everything Plan you do get 25gb free which they bill you $2.99 for then credit you the same amount so it is free.

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Re: What is Verizon Cloud and how do you use it?
vzw_customer_support
Customer Support
‎02-16-2015 07:34 PM

DStarwalt,

Seeing a charge on your bill that you are not familiar with can definitely be concerning but we will cover the charges with you and go over exactly what everything is with you. Verizon cloud is a storage site that allows you to save your pictures and media via the computer so that you can access them from other devices. Here http://vz.to/1L4Yp0t is some information on Verizon Cloud.


CandiceH_VZW
Follow us on Twitter @VZWSupport

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Re: What is Verizon Cloud and how do you use it?
Snn5
Sr. Leader
‎02-16-2015 08:11 PM

25gb is included in the More Everything plans.  Should be no charge added.

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Re: What is Verizon Cloud and how do you use it?
dilbertaz
Sr. Member
‎02-16-2015 09:35 PM

With the More Everything Plan you do get 25gb free which they bill you $2.99 for then credit you the same amount so it is free.