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When I try to back up my contacts, I get an error message that says "Subscription cannot be confirmed at this time."
Cesslie
Newbie
‎07-20-2016 10:03 AM

When I try to back up my contacts to The Cloud, I get an error message that says "Subscription cannot be confirmed at this time." Any ideas? I have 300 contacts, but only 191 back up.

Thanks,

CJ

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Re: When I try to back up my contacts, I get an error message that says "Subscription cannot be confirmed at this time."
vzw_customer_support
Customer Service Rep
‎07-22-2016 10:15 AM

Cesslie,


The Verizon Cloud is one of my favorite back up applications. I wouldn't be able to function without it working properly. I'll be happy to help. When did this start happening? What make and model is your device?


RyanC_VZW
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If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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