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Correct Answer!
When I try to back up my contacts, I get an error message that says "Subscription cannot be confirmed at this time."
Cesslie
Member
‎07-20-2016 10:03 AM

When I try to back up my contacts to The Cloud, I get an error message that says "Subscription cannot be confirmed at this time." Any ideas? I have 300 contacts, but only 191 back up.

Thanks,

CJ

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Correct Answer!
Re: When I try to back up my contacts, I get an error message that says "Subscription cannot be confirmed at this time."
vzw_customer_support
Customer Support
‎07-22-2016 10:15 AM

Cesslie,


The Verizon Cloud is one of my favorite back up applications. I wouldn't be able to function without it working properly. I'll be happy to help. When did this start happening? What make and model is your device?


RyanC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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