Good morning LindsmattBobbyN, we want to make sure that you can access your content. This sounds like you may be either signed into our website/application with the wrong number. Are you signed in using the same cellular number as yours? We will be here to help.
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!