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Where did all my old photos go that are downloaded to vz media?
clarke226
Newbie
‎08-23-2017 06:47 AM

Where did all my old photos go that are downloaded to vz media?  Cloud was full,  but still said saved.   NOT

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Re: Where did all my old photos go that are downloaded to vz media?
russellm_vzw
Verizon Employee
‎08-25-2017 07:10 AM

clarke226,

Verizon Cloud is a great way to keep and share content, so let's check that out. Are you able to view what is in your cloud via computer (sign into VZ Cloud here: Sign In​ )? If it is full, you may need to either move some content onto your computer, or get a larger storage space, but see if everything is in there first. Let us know how that goes, and we can move on from there.

RussellM_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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