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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Correct Answer!
Where do my old text messages go when I save them?
Cyparisse
Member
‎04-04-2017 12:55 PM

I had saved text messages from my old phones, but I can't find WHERE they are saved? They were important messages that I saved so that if I needed evidence I would have it. I can see messages I have on my phone currently online, but not older ones I had saved.

Please help!

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Correct Answer!
Re: Where do my old text messages go when I save them?
vzw_customer_support
Customer Support
‎04-06-2017 01:15 PM

Cyparisse, I save tons of messages on my phone that are important to me as well. It's important that we locate them.  I have few questions to help find your old messages. With your previous devices, did you back the messages up to the Cloud? What make/model device are you using? Also, have you checked the Verizon Messages website to see if the messages are there? If not, please click here to check and see if messages are there: http://vz.to/2oFzNvv

KatrinaN_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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