Why Did My Husband Get All My Info When He Did A Back Up?

[Stacyalicia83]

My husband and I both downloaded the app we are new to Verizon.  I was able to retrieve a lot of old pics from my previous iCloud acct but when I did a back up on my husbands phone through Verizon cloud it put all of my stuff on his phone, contacts, everything.  Why?

[tikibar1 · Accepted solution]

Sounds like you were logged into your Cloud account rather than his.  Each phone line needs its own My Verizon log-in credentials for line-specific things like Cloud.

[vzw_customer_support]

What Tikibar1 said might just be the case! Do you know if your husband has set up his own My Verizon account on the Verizon Wireless web page that he can log into and perform a restore from his device with? 

HarleyE_VZW

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