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When I open My Verison Cloud App it says
“As you requested, access to your Verizon Cloud media
storage was removed.
Please contact Customer Service if you would like to
restore your previously
backed up photos, videos, music and documents.”
How do I fix this problem?
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Did you cancel your Verizon Cloud account? As the app noted, have you tried contacting Customer Service (800-922-0204 or *611 from your cell phone) to restore your data?
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Did you have the trial of the Cloud? It is a paid service now
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We want you to have access to your Cloud content, STESMI87. Were there any changes made to your Cloud account that you are aware of? I have sent you a direct message so that I can review your Cloud account. Please reply to my direct message to continue.
AndreaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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I got the same message. Now I have no files and I am getting an error message code 500. Please help