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Why Was I Told That My Cloud Was Going To Disappear?
spookyalice
Member

I received a message that my verizon cloud was going to disappear.  What do I do?

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Re: Why Was I Told That My Cloud Was Going To Disappear?
vzw_customer_support
Customer Support

We always want you to know what to do, spookyalice. We are here to help. Many customers not using Verizon Cloud are receiving notification that their inactive Cloud will be closed. All you would need to do is sign into the Verizon Cloud app and perform a Backup to show our system that it is active. Have you already backed up using Cloud recently?

 

StevenG_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Why Was I Told That My Cloud Was Going To Disappear?
vzw_customer_support
Customer Support

Spookyalice, we are making a number of updates to the Verizon Cloud service. I’d like to know more about this message received. What did it state? 

DavidH_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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