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Why am I unable to sign in to Verizon Cloud through the app?
gregoryoh4
Member

I can access the Cloud only if I sign in to my Verizon account.  When I attempt to launch the app from my desktop, I'm told that it can't sign in.  This has been going on for a few days.  I've uninstalled and reinstalled the app twice to no avail.  I had my desktop set to sync from folders on my hard drive, but that also stopped occurring in the past week.  I can go in to my Verizon account and manually move files to the Cloud, but the auto sync function should be doing that for me.

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Re: Why am I unable to sign in to Verizon Cloud through the app?
vzw_customer_support
Customer Support

Let's get to the bottom of this Verizon Cloud issue gregoryoh4! First we want to ensure that your Verizon Cloud is communicating properly with your phone. What is your phone model and software version? In the mean time find great information on the Verizon Cloud at this link http://vz.to/14QbP0I

AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport

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Re: Why am I unable to sign in to Verizon Cloud through the app?
kortneyramey
Member

I have the droid turbo, also not able to sign in

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