I recently purchased a Huawei Nexus 6p new in box. As I was setting up the phone, the software versions kept updating. Initially I saw the Verizon Cloud app in the app store, but I kept getting an error that it wasn't compatible with my software version. After a couple of days, the phone is fully updated to 7.1.1, and now I can't see the Cloud app in the app store at all. All of my photos and contacts are now stuck in the cloud. Does anyone have any ideas?
Email the developers of the application asking them to add the Nexus 6 to the list of compatible devices. The email address is listed on the Play Store listing.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Kenpachi, I understand your concern regarding your photos and contacts. I would want to make sure my information was backed up and secure. The Nexus 6P is not a Verizon Wireless device and at this time we can not guarantee that the Verizon Cloud application will work properly on it. I do recommend logging into the Cloud application online to view your contacts and photos http://spr.ly/65808khyu.
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!