Why can't I download from the cloud to my laptop?
moosan19
Newbie

I get an error message when trying to download my photos onto my laptop (screenshot below)-  what do I need to do?

HTTP Status 406 -


type Status report

message

description The resource identified by this request is only capable of generating responses with characteristics not acceptable according to the request "accept" headers ().


Apache Tomcat/6.0.18

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Re: Why can't I download from the cloud to my laptop?
vzw_customer_support
Customer Service Rep

moosan19,


We want to make sure you can get all your pictures! Those memories need to be preserved. What steps are you taking to try and download the photos? What browser are you using?


AndrewT_VZW
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