Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Why can't I log into Verizon cloud app?
GEDOFTEXAS
Newbie

This sucks!!! I can't get into my Verizon Cloud account because someone else's email address is there instead of mine, and I'm supplosed to have their password!??!? How [Removed] did that happen?

inappropriate content removed as required by Verizon Wireless Terms of Servicemessage edited by Verizon Moderator

Labels (1)
0 Likes
Re: Why can't I log into Verizon cloud app?
vzw_customer_support
Customer Support

We certainly want you to be able to log into your My Verizon Cloud app. Each mobile number is tied to an individual Cloud account. Are you trying to log in under another numbers profile? You can review more info about Verizon Cloud here: http://spr.ly/65828pVcu Please let me know if you have any further questions or concerns.


KristieQ_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes