Why can't I send photos from the Cloud to my phone?
sparkimusprime
Enthusiast - Level 2

I can send all the photos from my phone to the Verizon Cloud, but there's no ability to do the opposite.  No "send as Text" option, no "compose message" button.  The old Pix Place had this option, so why doesn't the Cloud?

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Re: Why can't I send photos from the Cloud to my phone?
vzw_customer_support
Customer Service Rep

Let's find a way to bring pictures to your phone from the cloud sparkimusprime! Please visit this link http://vz.to/14QbP0I scroll down to section USING VERIZON CLOUD, then go to number 9.

AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport

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Re: Why can't I send photos from the Cloud to my phone?
sparkimusprime
Enthusiast - Level 2

Nope, doesn't work.  With the Pix Place, I was able to select a photo from the Pix Place on my computer from my photos and send it to my phone.  The Cloud is not giving me the option to do that.  All it does is allow me to download photos to my computer, or upload them to the cloud.  Why can't I go to the Cloud on my computer, select a photo, and text it to my phone?  Without this ability, the Cloud is utterly worthless.

Re: Why can't I send photos from the Cloud to my phone?
vzw_customer_support
Customer Service Rep

Thanks for your efforts sparkimusprime! Let's try this: download a picture from the cloud to your computer, then email it to YourPhoneNumber@vzwpix.com it will come to your phone as a text message, then you can store it on the phone.

AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport

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Re: Why can't I send photos from the Cloud to my phone?
sparkimusprime
Enthusiast - Level 2

Thank you!  This worked like a treat and was what I had been looking for.  Thanks very much for the help.

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Re: Why can't I send photos from the Cloud to my phone?
vzw_customer_support
Customer Service Rep

Hi sparkimusprime!

You're welcome! Thanks for the update, we're here if you need us.



Thanks,

AyaniB_VZW

Follow us on Twitter @VZWSupport

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Re: Why can't I send photos from the Cloud to my phone?
elliew
Specialist - Level 1

Did you try logging into the Cloud from your phone? I would think you could then directly copy pics from cloud-to-phone - and skip the download / email steps. Just an idea...

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