Why does Backup assistant keep repeating my information?

[SLAB42]

Anyone run into this problem? I update my phone contacts and then hit back it up and then I'm getting repeated info. like "John Smith Smith". I have attempted to go online and update the contacts list via this route and then sync it back to my phone and yet eventually the old information creeps back into my phone and on the online version. There seems to be no way of correcting my contacts when the info. changes. It still wants to use info. from like 2002!

What gives here?

[vzw_customer_support · Accepted solution]

SLAB42, we don't want this to be an ongoing problem for you. Which make/model phone do you have? Meanwhile, here's more details regarding how to manage your contacts online at our website: http://vz.to/WNJMeV

LasinaH_VZW
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