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Why has my cloud app stopped working?
BECCADAV
Newbie

my iPhone cloud app will not backup content and it cras when I try to use it.

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Re: Why has my cloud app stopped working?
michelleh_vzw
Verizon Employee

Hello BECKADAV,

I'm sorry to hear that you are having trouble with Verizon Cloud. We need a little more information to determine what may be causing this. Are you trying to backup via iCloud or Verizon Cloud? Are you getting an error message when it crashes? Please provide some additional details, so we can work together to get it working once again.

Thank you,

MichelleH_VZW

Follow us on Twitter @VZWSupport

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