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Why is the free 25 gigs of cloud storage showing up as a $3 charge on my bill?
KeptOnEdge
Member

I have a more everything plan. When I try to get the free 25G cloud storage It goes on my plan as as a 3$ charge. Anyone have some info for this situation?

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Correct Answers
Re: More everything 25G cloud storage free
MiiHere
Leader

I found this on their website: Seems like they charge you for it and then *Refund you.

If you're on The MORE Everything Plan, 25 GB of Verizon Cloud storage is now included.* You can upgrade to 25 GB from the Verizon Cloud app or add the feature from the Products & Apps page in My Verizon.

*Qualifying customers will see a monthly $2.99 credit on their bill.



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Re: More everything 25G cloud storage free
MiiHere
Leader

I found this on their website: Seems like they charge you for it and then *Refund you.

If you're on The MORE Everything Plan, 25 GB of Verizon Cloud storage is now included.* You can upgrade to 25 GB from the Verizon Cloud app or add the feature from the Products & Apps page in My Verizon.

*Qualifying customers will see a monthly $2.99 credit on their bill.



Re: More everything 25G cloud storage free
MiiHere
Leader

If that isn't enough, if you scroll down you'll see yet another notation saying they charge you and credit you.

http://www.verizonwireless.com/wcms/consumer/products/verizon-cloud.html

Re: More everything 25G cloud storage free
Snn5
Sr. Leader

You also get credited that $2.99 each month.

Re: More everything 25G cloud storage free
KeptOnEdge
Member

Thanks! That's what I was wondering. Thanks for the prompt answer!

Re: More everything 25G cloud storage free
Snn5
Sr. Leader

Welcome Smiley Happy

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Re: More everything 25G cloud storage free
vzw_customer_support
Customer Support
KeptOnEdge, we want to make sure that you take advantage of all the benefits that the More Everything plan has to offer. Verizon Cloud is a great feature:  http://vz.to/IsygQ6 25 GB's are free with that plan.

LasinaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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