Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Why wont Verizon cloud app on phone log in.

I just reactivated my Nokia Icon and the Verizon Cloud app won't log in.  Keep receiving message to check data connection.  I have both data and wifi connections. App worked fine on IPhone 6s.  I've unistalled/reinstalled app, but no luck.

Labels (1)
Re: Why wont Verizon cloud app on phone log in.
Customer Support

Mustang5287, I want to make sure that we get all of your information from your cloud to move over to your new phone without any issues. Have you been able to try to log in while just connected to the mobile number network and with wi-fi turned off?  Keep me posted.

Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!