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Wrong Contacts imported?
LAIDBACKLEO
Member

Hi,

I was having issues with my Galaxy 7 so I decided to do a factory reset. I backed up my contacts into Verizon cloud. After reset, I imported my contacts but have about 100 contacts that I don't know. Is it possible that my acct got mixed up with someone else's? I know they aren't mine because majority have nickname's like "mami" and "Little Hulk", I'm pretty sure I don't know them lol

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Re: Wrong Contacts imported?
vzw_customer_support
Customer Support

LAIDBACKLEO, this is a very strange thing to experience! Your Verizon Cloud account is connected to your phone number or email address used at the time you register the account. Had you made any changes to your Verizon Cloud account before this happened? Have you recently changed your phone number?

 

MarcusS_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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