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can't open cloud
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I've tried for 2 days to open my cloud acct. Nothing shows up and when I hit update it says refreshing forever...I've shut my phone off and restarted it With taking battery out. Also force stopped it...not sure what is going on. ..
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Re: can't open cloud
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Londie-
Help has arrived. When was the last time you did a back up successfully? Are you doing the back up over wifi? Is the Verizon cloud app up to date?
EmmaM_VZW
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