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cloud content (text messages)
jmanire74
Member

how do i remove/delete the 43,000+ text messages that are backed up in my cloud. have disabled the messages to no longer be backed up. I'd like to remove what messages that were backed up to be removed. all support would be greatly appreciated.

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Re: cloud content (text messages)
vzw_customer_support
Customer Support

This is a lot of messages. Let's get this resolved as soon as possible. Have you attempted deleting these texts from the Verizon Cloud on the website?


EstebanP_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: cloud content (text messages)
JCL2016
Member

How do you get to the messages form the Verizon Cloud on the website? I'm only seeing my pictures/videos/documents/sounds.

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Re: cloud content (text messages)
NJMagicman
Novice

estebanp_vzw There is no way to access text messages in the Cloud to delete them on the Verizon Cloud Website.

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Re: cloud content (text messages)
NJMagicman
Novice

JCL2016​ There isn't a way to access our messages on the Verizon Cloud website.  It mirrors your phone's message list so it keeps the cloud in sync with your phone.  From what I can tell, it's meant to facilitate setting up a new phone.

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Re: cloud content (text messages)
jmanire74
Member

I have tried to access them from My Verizon manage my cloud content! Is the Verizon "Cloud" a separate website from My Verizon?

Jennifer     Speak Kind Words, Receive Kind Echoes   

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Re: cloud content (text messages)
NJMagicman
Novice

jmanire74​ - Nope, they are the same.  There is no cloud website access to your messages.

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