Re: cloud storage
vzw_customer_support
Customer Service Rep

Let's find out more, tinytabletop! Have you ever cleared out a large amount of storage before? If so, when was the last time? Did it update correctly then?


MichelleH_VZW
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Re: cloud storage
vzw_customer_support
Customer Service Rep

tinytabletop - You deserve to have a great experience when you use the Verizon Cloud. Being able to know the accurate amount of space you have available is cucial. Have you tried signing out/in to your Verizon cloud account? Is the verizon cCloud application up to date? Please open the Play Store, then tap on the 3 stacked up lines on the upper left hand side. Tap on My apps & games. Now tap on ALL and scroll down to Verizon Cloud. If it says update please make sure you up date the application.
JacobV_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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