I spent a couple of hours deleting both video & picture duplicates (some pictures had 7 + duplicates). I emptied the trash. Many of the files are back on my cloud and I am still at max storage even with deleting almost half of the files.
How do I get Cloud to stop automatically backing up my computer & phone?
How do I get Cloud to stop creating duplicate pics and videos that are taking up space?
I about ready to pull my hair out.
Kelly
WILD_WOMYN_97,
Let's see if we can save your hair! We definitely want you to have enough storage space in your Cloud. May I just have you clarify where you are deleting your pictures/videos? Is it through the Cloud application on your device or the pc (online)? Also do you have the Cloud app downloaded on your pc?
ChristinaM_VZW
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