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everything on my cloud got deleted, why?
franciskido
Newbie
‎07-17-2018 02:24 AM
Is there anyway I can get back all my pictures and videos that were saved on my Verizon cloud?
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Re: everything on my cloud got deleted, why?
Ann154
Community Leader
Community Leader
‎07-17-2018 03:34 AM

Did you not agree to pay the now premium fee for using the Verizon Cloud?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: everything on my cloud got deleted, why?
tikibar1
Community Leader
Community Leader
‎07-17-2018 06:35 AM

See if this helps:

Re: What is going on?

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Re: everything on my cloud got deleted, why?
vzw_customer_support
Customer Service Rep
‎07-17-2018 06:57 AM

I understand your concern with your Cloud content being removed, franciskido. I have sent you a direct message so I can assist with reviewing your Cloud account. Please reply to my direct message to continue.

 

Andrea_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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