Accessibility Resource Center
Skip to main content
Shop
Shop
-
Shop all
- Deals Deals
- Devices Devices
-
Accessories
Accessories
Accessories
- Shop all accessories
-
Phone accessories
Phone accessories
Phone accessories
-
Tablet accessories
Tablet accessories
Tablet accessories
-
Watch accessories
Watch accessories
Watch accessories
- Charging
- Audio
- Gaming
- Smart home
- Holiday store
- Deals
-
Plans
Plans
Plans
- Shop all plans
- Unlimited
- International services
- Connected devices
-
Those who serve
Those who serve
Those who serve
- Student plans
-
Other plans
Other plans
Other plans
- Bring your own device
- Home Home
- Prepaid Prepaid
- Entertainment Entertainment
-
Apps & add-ons
Apps & add-ons
Apps & add-ons
-
Business
Why Verizon
Support
Support
Choose your cart
Choose your cart
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
$500 via promo credit when you add a new smartphone line with your own 4G/5G smartphone One Unlimited for iPhone (all lines on account req'd on plan), 5G Do More, 5G Play More or 5G Get More plans between 11/15/22 and 1/4/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. See vzw.com/bring-your-own-device for details. Excludes Verizon Prepaid plans.
$899.99 (128 GB only) device payment purchase or full retail purchase w/ new or upgrade smartphone line on One Unlimited for iPhone (all lines on account req’d on plan), 5G Do More, 5G Play More or 5G Get More plans req’d. Less $899.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR. Excludes Verizon Prepaid plans.
$899.99 (128 GB only) device payment purchase or full retail purchase w/ new or upgrade smartphone line on One Unlimited for iPhone (all lines on account req’d on plan), 5G Do More, 5G Play More or 5G Get More plans req’d. Less $899.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR. Excludes Verizon Prepaid plans.
end of navigation menu
- Verizon Community
- Services
- Verizon Cloud
- everything on my cloud got deleted, why?
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
More Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Correct Answer!
everything on my cloud got deleted, why?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Is there anyway I can get back all my pictures and videos that were saved on my Verizon cloud?
3 Replies
Correct Answer!
Re: everything on my cloud got deleted, why?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Did you not agree to pay the now premium fee for using the Verizon Cloud?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Correct Answer!
Re: everything on my cloud got deleted, why?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
See if this helps:
Correct Answer!
Re: everything on my cloud got deleted, why?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I understand your concern with your Cloud content being removed, franciskido. I have sent you a direct message so I can assist with reviewing your Cloud account. Please reply to my direct message to continue.
Andrea_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Follow Verizon
Follow Verizon Fios