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how do I access the cloud for a different device from my verizon
Unicornlfa
Member

how do I access the cloud for a different device from my verizon

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Re: how do I access the cloud for a different device from my verizon
Elements
Sr. Member

You'll have to access it from the Verizon Wireless desktop site, which you can do from a computer, or on a phone by going to the site in your web browser and then clicking the "Desktop Site" link on the bottom-left.

Once there, you'll need to login under the phone number whose cloud you want to access, so you'll need the password for that number's My Verizon login.

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Re: how do I access the cloud for a different device from my verizon
chris1060
Sr. Member

In short, if you don't have the other devices' login information, i don't believe you can. Unless you have access to the other device with the Cloud app on it. Even if the device is on your account.

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Re: how do I access the cloud for a different device from my verizon
Elements
Sr. Member

You'll have to access it from the Verizon Wireless desktop site, which you can do from a computer, or on a phone by going to the site in your web browser and then clicking the "Desktop Site" link on the bottom-left.

Once there, you'll need to login under the phone number whose cloud you want to access, so you'll need the password for that number's My Verizon login.

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Re: how do I access the cloud for a different device from my verizon
vzw_customer_support
Customer Support

Unicornlfa, we understand the need to access your cloud information from a different device.  We are here to provide support and promise to help.  Follow this link for instructions http://vz.to/1OgSM3j (see #3)

RalphT_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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