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Correct Answer!
how to access old texts on the cloud if the phone is not available
wyberrys
Member
‎10-18-2021 04:53 PM

my husband broke his android phone a few months back, he is missing some business texts that he needs.  are they retrievable?

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Correct Answer!
Re: how to access old texts on the cloud if the phone is not available
vzw_customer_support
Customer Support
‎10-20-2021 04:59 PM

It's vital for him to get those texts if at all possible. Let's see what we can do. First, were the texts backed up to the Cloud? Which texting app was he using?*Melissa

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Re: how to access old texts on the cloud if the phone is not available
W97979797
Member
‎10-22-2021 07:05 AM

Can I still get old messages and pictures from my old phone if I  have activated my old phone 

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Correct Answer!
Re: how to access old texts on the cloud if the phone is not available
vzw_customer_support
Customer Support
‎10-24-2021 07:12 AM

I can understand your concern to get the messages & pictures from your old device that's currently activated, W97979797. What's the make and model of your phone? How far are you looking to go back in content? Were you using VZ Cloud or a different backup service? -Kia

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